VMInstallHcmon - Failed to install hcmon driver. Cause This issue occurs if the vSphere Client is installed on the same system the VMRC installation is failing on. Nov 15, 2016 The second link fixed the installation issue! Had to uninstall the hcmon driver and rename hcmon.sys to hcmon.sys.old. When you install VMware Tools, a virtual SVGA driver replaces the default VGA driver, which allows for only 640 X 480 resolution and 16-color graphics. On Windows guest operating systems whose operating system is Windows Vista or later, the VMware SVGA 3D (Microsoft - WDDM) driver is installed. Launch Windows PowerShell as Administrator; Change directory to the folder where the VMware-VMRC-xxx.msi is located; Execute.
- Vmware Client Failed To Install Hcmon Driver Windows 10 Pro
- Vmware Client Failed To Install Hcmon Driver Windows 10 Bootable
- Vmware Client Failed To Install Hcmon Driver Windows 10 32-bit
When installing the latest vSphere Client 6.0 on my Windows 10 computer, I got the following error “VMInstallHcmon – Failed to install hcmon driver”
Vmware Client Failed To Install Hcmon Driver Windows 10 Pro
Troubleshooting
Vmware Client Failed To Install Hcmon Driver Windows 10 Bootable
Vmware Client Failed To Install Hcmon Driver Windows 10 32-bit
- Try KB2006486. But I don’t see Non-Plug and Play Drivers and VMware hcmon on my Windows 10 computer
- Try renaming the C:WindowsSystem32drivershcmon.sys file. Still get the same error
Solution
- On my laptop, vSphere Client 5.5 and 6.0 (older build), and their respective Update Manager plug-in are installed
- Remove these older clients and plug-ins
- vSphere Client 6.0 installation completes successfully
- Installing vSphere Client 5.1 fails.
- You see the error:
Failed to install hcmon - The vminst.log file (located in the %TEMP% folder) contains entries similar to:
inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installing hcmon driver
inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Copying files, so stopping any pre-existing service
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLCopyFileToSystemDir: Copying 'C:Program Files (x86)Common FilesVMwareUSBhcmon.sys' to 'C:Windowssystem32drivershcmon.sys'
inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLInstallService: Stopping any pre-existing instances of service
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLInstallService: Service 'hcmon' already exists: 0x00000431
inst-build-1060398 : MM/DD/YY 14:25:10 XX:VNLInstallService: reconfigured existing service
inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installed driver hcmon, now starting
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStartService: Service 'hcmon' could not be started: 0x000000a1
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
inst-build-1060398 : MM/DD/YY 14:25:10 I1:ParseCommand: operation: successful
inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: Done waiting for process, code 0
inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: process was not successful
inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Launched 64-bit process, result FALSE
inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed calling VNL_InstallHcmon()
USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 Freeing library: 1669922816
USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed to install hcmon
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.